WE TAKE THE PRIVACY OF OUR CLIENTS VERY SERIOUSLY
UPDATED FEBRUARY 2020
Our data collection practices
At 3 Dotz Limited we adopt and implement best practices and diligently seek to follow all laws governing the acquisition, compilation and distribution of consumer data. These practices include careful screening of data sources, ongoing internal audits, and appropriate consumer notice and choice.
Why do we process your information?
We process your information to share with Third Party Data Controllers to bring you information about Products and Services that may be of interest to you and include such things that may help you save money, borrow money, reduce debt, bringing you the best deals and latest products and services, improve your health and fitness, create more value for money, entertain and benefit you and your family.
Who do we share your information with?
Mainly provide our clients with leads, which you have explicitly given consent for us to do so. Where we do provide flat ‘data files’ or ‘contact lists’ to clients, we only do so for the purposes of Direct Mail or Live Agent Telemarketing, both of which can be processed under Legitimate Interest. Under no circumstances do we provide mobile numbers for SMS Marketing or email addresses for Email Marketing within the ‘data’/ ‘contact list’ side of the business, nor do we endorse such activities. All data/ lists are brokered from reputable data owners and we will always be happy to help you understand from where we obtained your records and how we processed them.
Why do we share your information with Third Party Controllers?
We only share your information if you have given explicit consent. This means that you have made a positive action to opt-in and agree to Third Party Controllers contacting you directly or passing on your information to a Sub Processor to contact you. A Sub Processor may be a Call Centre who are employed by a Telecoms or Utility company to inform you about Products and Services that may be of benefit to you.
When you have registered, applied or made an entry on a Data Contributor’s website or app you will have been given the option to agree to third party marketing by the channel/s that you specified. Typically, you will have four options to choose from which are Telephone, SMS (Text Message), Email or Post.
You can select one or all options depending on your preferences. Your ability to process a loan application, enter a competition draw or subscribe to a newsletter is not affected if you choose to decline and opt-out of sharing your information with Third Party Controllers.
How do we process your information?
Your information is processed to:
Supply to your data to Third Party Controllers
Ensure accuracy by combining data and insights from multiple Data Contributors
Restrict marketing communications for consumers registered with MPS or TPS
Remove your data from our database and Third-Party Controller databases
Respond to your requests for information
Update and correct the accuracy of the data
Provide you with marketing information about products and services that are listed in the Privacy notice on Data Contributor’s websites.
To maintain a suppression file of data that has withdrawn consent for Third Party Controllers
Derive information pertaining to individual customers such as Gender, Marital status, Actual and estimated age range, Estimated income, Education level, Household status (head of household, spouse, elderly parent, young adult), Lifestyle interests (e.g. product ownership, interests and hobbies, travel, charities supported etc)
Derive information pertaining to Households such as Property type, whether a household rents or owns a home, the estimated value of a home, number of adults, telephone number, presence of children, estimated Household income
Third party controllers may contact you by Email, Telephone or Post depending on the level of consent you have given. controllers may contact you by email, SMS, telephone or post depending on the level of consent.
How do you withdraw your consent for marketing?
You can withdraw consent with ease. You can email email@example.com with your request to be removed. Please include your First Name, Last Name, Mobile or Email Address and Post Code so we can quickly identify you and remove your information from the database.
It can take up to 28 days to remove your information from all Third-Party Controllers.
Alternatively, you can call us on 07854113816. Our office opening hours are Monday to Friday between 9:00am and 5:00pm.
Please be aware that a Subject Access Request can only be accepted in writing and we cannot give out personal information over the telephone without first taking the required steps to satisfy our obligations to GDPR, the ICO and the Data Protection Act.
You may withdraw your consent at any time.
Our Data Protection Officer is Aggy Simota and she is contactable directly on 07854113816 or firstname.lastname@example.org
More useful information to manage your marketing preferences below:
Postal Marketing – You can opt out of postal marketing by registering with the Mail Preference Service (MPS) at http://www.mpsonline.org.uk This is an industry wide service that is administered by the Direct Marketing Association and recognised by the Information Commissioner.
Telephone Marketing – You can opt out of all telemarketing activity by registering their details with the Telephone Preference Service (TPS) at http://www.tpsonline.org.uk. The TPS is similar to the MPS but is administered by the Information Commissioner.
Email Marketing – Unlike Postal or Telephone channels, there is no industry-wide service to opt out of email marketing. Therefore, consumers should always review privacy policies and marketing opt-in check boxes when registering for services or purchasing products online. Where unwanted email marketing is received, consumers should unsubscribe or use spam filters to prevent future communications.
Online Advertising – Marketing data is widely used to inform the advertising that is displayed when browsing online. Whilst digital marketers generally do not know the identity of the individual viewing a page, they are able to understand their likely characteristics based on their browsing behaviour or location in order to display a more relevant advert. If you would prefer not to receive targeted advertising in this way, there are a number of options available.
How can you access the information we hold about you?
You must make a Subject Access Request (SAR) to access information that we hold about you.
A SAR must be made in writing in the form of an email or written letter.
In order for us to process your request it is our responsibility to identify you and be satisfied that you are the individual whom the data relates to. You cannot make a SAR on behalf of someone else unless you have the required written authority or demonstrable Power of Attorney.
The simplest way to make a SAR is to email us at email@example.com or alternatively you can write to us at Data Protection Officer, 3 Dotz Limited, 13 The Courtyard, Timothy’s Bridge Road, Stratford Upon Avon, CV37 9NP
With any SAR you must include the following information –
The channel from which you have received marketing communication e.g. Telephone Number, Email Address or Postal Address
A copy of a recent Utility bill (or similar) that verifies your address
When have received the information outlined above we will contact you to process your SAR.
For more information and advice on what you are entitled to then please carefully read the information from the UK Supervisory Authority here https://ico.org.uk/for-the-public/personal-information
Our security measures
We are aware of the importance of safeguarding the information under our control and endeavour to take all reasonable steps to protect it. All data collected through from our data contributors is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information in accordance with the Data Protection Act 2018.
However, providing information and transacting over the internet has inherent security risks, and we cannot be held responsible for any breach of security which is outside our reasonable control or not due to our negligence or wilful default.
How to contact us
firstname.lastname@example.org or call us on 07854113816
We can't wait to hear from you
13 The Courtyard
Timothy's Bridge Road
Stratford upon Avon